Job Description

The AV Specialist works within the School of Public Policy to provide professional, quality and innovative audio-visual systems and clientele support. This individual will work directly with the SPP IT support staff and clientele to support and maintain SPP classroom technology, other meeting room A/V technologies, as well as digital signage display systems. The specialist would facilitate AV operations in formal and informal learning spaces. The AV Specialist reports to the SPP Director of Information technology. The specialist is responsible for assisting faculty and student users, as well as local department staff with instructional technology infrastructure. This position provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of networked AV equipment, SPP classroom computers, and AV control systems. The specialist will also be required to load programs onto Crestron control processors, touch panels, routers, audio DSPs (Crestron and others) and Crestron peripherals to support instructional technology SPP classrooms. S/he will also review requirements and help to design SPP classroom AV systems, build/install new SPP classroom AV systems, perform tests and pilot installations of viable technologies. S/he will produce needed documentation.

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Job Description

Operates on site to install, troubleshoot and repair audiovisual equipment for the Digital Learning Technologies (DLT) Department. May assist with system design & programming as needed. Ensures equipment operates at optimal levels as defined by departmental standards. Documents and reports all installation activities, inspections and services as required.

Experience Required

Two years of vocational and electronic training with an emphasis on basic electronic systems and equipment, or equivalency (one year of education can be substituted for two years of related work experience); and a commitment to provide excellent customer service required. Must have demonstrated human relations skills and be able to work independently. 

Job Description

This position reports to the Academic Technology Manager and works closely on the learning spaces upgrade/refresh plan and budget. It supports the operational continuity of The New School’s AV in learning and meeting spaces, and also assists with the event/performance areas. This position ensures other members of the Academic Technology team are able to modify user interfaces by providing hands-on guidance and documentation for the technical operations teams. The position also serves as the AV technical lead/project manager working with The New School Buildings/Facilities team and with contractors/subcontractors on capital and renovation projects. Working closely with campus partners, the AV Architect and Technician ensures the high availability of the classroom technology systems, plays a key role in our regular upgrade and maintenance schedules, and ensures high quality user support for classroom technology systems. The position will also be called on to provide AV Services support in rooms across the University. The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment. Click lInk to application instructions for full details on the position and how to apply.

Experience Required

Bachelor's degree in engineering or other appropriate technical area, or combination of technical education, training, and experience with higher education classroom technology.