**Open until filled with first review on August 15, 2022**

The Technology Integration Specialist position is a career track position with position placement based upon education, relevant job experience and certification(s) with a salary range of $46,438 - $86,050. The incumbent for this position will specialize in Physical Security/Safety

Grade 12 - Specialist I, Technology Integration

Hiring Range: $46,438 – $59,227

The Technology Support Services Specialist I, Technology Integration will work under the direction of the Manager, Technology Integration – TSS in a team-oriented environment and will provide technical and operational support for all integrated technologies district wide. This position will also work on project teams as a team lead or team support to build scalable integrated technology solutions. Responsibilities include providing excellent service, research and development, preventative maintenance schedule design, troubleshooting of systems, repair of components and quality control of installed systems as well as maintaining accurate inventory and service information. Additional responsibilities include providing support to other members of the TSS and ITS team and other duties as assigned.

 Essential Duties and Responsibilities

• Physical security and safety system components such as cameras, door access controllers,  control subpanels, servers, network video recorders, cable infrastructure, emergency  notification systems, health and wellness monitoring systems as well as administration of  proprietary control and automation systems in a highly integrated and networked environment
• Integration and administration of intelligent lighting and lighting safety systems (network controlled,  intelligent fixtures, luminaires, controllers, servers, and automation systems)
• Integration and administration of wellness and health safety systems
• Plans and executes projects for installation of integrated physical security, intelligent lighting, and  safety technology systems district wide
  Maintains enterprise level system monitoring and deployment platforms for physical security, intelligent  lighting, and safety, plus health and wellness systems
• Supports the TSS Service desk by providing level 3 support to users to resolve problems with hardware, software, programming networking and cross system integration.
• Develops and maintains system documentation
• Other duties as assigned including training, event management and coordination

Grade 13 - Specialist II, Technology Integration

Hiring Range: $50,433 – $64,380

The Technology Support Services Specialist II, Technology Integration will work under the direction of the Manager, Technology Integration– TSS in a team-oriented environment and will provide technical and operational support for all integrated technologies district wide. This position will also work on project teams as a team lead to build scalable integrated technology solutions as well as develop and mentor team members. Responsibilities include providing excellent service, research and development, preventative maintenance schedule design, troubleshooting of systems, repair of components and quality control of installed systems as well as maintaining accurate inventory and service information. Additional responsibilities include providing design, installation and maintenance support to other Yavapai College Staff, support to other members of the TSS and ITS team and other duties as assigned.

• Installation and administration of desktop and mobile device operating systems, hardware and software as well as administration of proprietary control and automation systems (Crestron) in a highly integrated and networked environment.
• Senior level project management for desktop/laptop/mobile computing system building, presentation technology installs and technology equipment replacement including budget maintenance and hardware/software procurement.
• Maintains enterprise level system monitoring and deployment platforms for desktop, mobile and presentation systems.
• Supports the TSS Service desk by providing level 3 support to users to resolve problems with hardware, software, programming networking and cross system integration.
• Coordinates across ITS on technology security measures, server integration and asset management tasks and projects.
• Supervises work of on-site staff while on project sites.
• Develops and maintains system documentation
• Duties related to physical security/safety at a technician II level
• Other duties as assigned including training, event management and coordination

Grade 14 - Specialist III, Technology Integration

Hiring Range: $53,913 - $69,981 

The Technology Support Services Specialist III, Technology Integration will work under the direction of the Manager, Technology Integration – TSS in a team-oriented environment and will provide technical and operational leadership for all integrated technologies district wide. This position will also work on project teams as a project manager and team leader to build scalable integrated technology solutions as well as develop and mentor team members. A successful Technology Integration Systems Engineer will be connected with national higher education technology groups and will be knowledgeable about instructional technology best practices. Responsibilities include providing excellent service, research and development, preventative maintenance schedule design, troubleshooting of systems, repair of components and quality control of installed systems as well as maintaining accurate inventory and service information. This position may be assigned to supervise hourly and student worker staff members. Additional responsibilities include providing design, installation and maintenance support to other Yavapai College Staff, support to other members of the TSS and ITS team and other duties as assigned.

• Installation and administration of desktop and mobile device operating systems, hardware and software as well as administration of proprietary control and automation systems (Crestron) in a highly integrated and networked environment.
• Senior level project management for desktop/laptop/mobile computing system building, presentation technology installs and technology equipment replacement including budget maintenance and hardware/software procurement.
• Remains informed of the state of technology advancement and provides research and recommendations on improvements to integrated technology design and development.
• Installs and administers enterprise level system monitoring and deployment platforms for desktop, mobile and presentation systems, with a priority on utility and up-time.
• Participates directly in the professional growth of TSS Specialists and Senior Specialists
• Supports the TSS Service desk by providing level 3 support to users to resolve problems with hardware, software, programming networking and cross system integration.
• Coordinates across ITS on technology security measures, server integration and asset management tasks and projects.
• Supervises work of on-site staff while on project sites.
• Develops and maintains system documentation
• Serves as supervisor for hourly and/or student staff
• Provides management support to the Technology Integration Manager – TSS
• Duties related to physical security/safety at a technician III level
• Other duties as assigned including training, event management and coordination

Specialist I 

High School Diploma or GED with two years of technical experience in deployment, management, administration and integration of computer or presentation technology hardware and software or physical security and safety system components, infrastructure, and platforms.. OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed. 

• Professional level of verbal and oral communication skills
• Excellent customer service abilities
• Demonstrated problem solving skills
• Avixa CTS Certification
• Industry safety and security vendor experience (Avigilon, Axis, Wello, etc...)
• Industry intelligent lighting vendor experience (Acuity, Eaton, ETC, etc…)
• Demonstrated computer hardware and application software troubleshooting skills
• Completed vendor training in 2-4 relevant products/platforms
• Ability to work flexible schedule, including nights and weekends

Specialist II 

Associates Degree with technology related coursework and four years of technical experience including deployment, management, administration and integration of computer and presentation technology hardware and software. OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed.

• Exceptional level of verbal and oral communication skills
• Excellent customer service abilities
• High-level problem-solving skills
• Ability to thrive in a complex, high stress, multitasking environment
• Avixa CTS Certification OR Certification related to Physical Security/Safety
• Applicable industry certification (CompTia, Microsoft, Crestron etc.)
• Advanced computer hardware and application software trouble shooting skills
• Completed vendor training in 4-6 relevant products/platforms, including both computing systems and presentation systems
• Work experience in higher education
• Project management experience
• Ability to work flexible schedule, including nights and weekends

 Specialist III

Bachelor’s degree in related field and six years of technical experience including deployment, management, administration and integration of computer and presentation technology hardware and software. OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed

• Exceptional level of verbal and oral communication skills
• Excellent customer service abilities
• High-level problem-solving skills
• Ability to thrive in a complex, high stress, multitasking environment
• Avixa CTS Certification OR Certification related to Physical Security/Safety
• Multiple applicable industry certifications, including in both computing and presentation systems
• Advanced computer hardware and application software trouble shooting skills
• Completed vendor training in 6-8 relevant products/platforms, including both computing systems and presentation systems
• Integrated technology work experience in higher education
• Advanced project management experience
• Ability to work flexible schedule, including nights and weekends

Specialist I

• Associates Degree
• 4 years of applicable technical experience
• Applicable industry certification (CompTia, Microsoft, Crestron etc.)
• Ability to thrive in a complex, high stress, multitasking environment
• Advanced degree or industry certification/education equivalent

Specialist II

• Bachelor’s Degree in related field
• Experience in integrated technologies at a College or University
• Avixa CTS-D or CTS-I Certification
• Multiple applicable industry certifications, including in both computing and presentation systems
• 6 years technical experience

Specialist III

• Graduate level coursework or degree in related field
• Leadership experience in integrated technologies at a College or University
• Avixa CTS-D or CTS-I Certification
• Advanced industry certifications in both computing and presentation systems
• 8 years technical experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to; climb, walk, stand, lift, carry, sit and talk or hear. The employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move 50 to 65 pounds or more – team lifting as required. Specific vision abilities required by this job include close vision and ability to adjust focus and operate in limited or extreme light situations. The employee will be called upon to climb ladders or scaffolds, perform work in high places such as lifts, ladders, catwalks, and rooftops, in addition to basements, construction sites, crawl spaces, service tunnels/corridors, etc... 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is exposed to wet and/or humid conditions in addition to dusty and/or dry conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate but can be excessive to loud. Hearing protection and other occupational personal protective equipment is often required. 

The employee must hold and maintain a valid AZ Driver's License and be able to safely operate a variety of motor vehicles including, but not limited to; cargo vans, fork lifts, scissor lifts, moving trucks, etc.

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