Classroom Support Manager

Classroom Support Manager

Location: Carleton College | Northfield, MN
Date Posted: 10/23/2023
Application Period Closes: Open Until Filled
Educational Requirement: Bachelor's Degree

Job Description

As a member of the Presentation, Events, and Production Support (PEPS) team and the Academic Technology team of ITS, this position is responsible for supporting the users of AV technologies in classrooms and designated meeting spaces at Carleton College, including the maintenance and replacement of those technologies and reports to the Director of Academic Technology in ITS. 

 Duties include managing the scheduled replacement of classroom and presentation equipment, monitoring and resolving online alerts, and providing training on all aspects of classroom and presentation technology use.  In collaboration with the team, duties also include performing scheduled and unscheduled maintenance of installed equipment, and installing and assisting with the installation of new technologies. 


Experience Required

Bachelor’s degree, strong service orientation, flexible approach to problem resolution, project management experience, willingness and ability to consistently acquire new knowledge and skills, demonstrated ability to work as part of a team, excellent oral and written communication skills, experience with web-based call-tracking systems, willingness to work occasional nights and weekends, ability to work well with students, faculty, and staff, valid Driver’s license and can qualify as a campus driver, ability to lift 50 pounds, ability to work atop ladders.
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