Whitman College | Technology Services
Classroom and Events Technology Consultant
06/29/2023
08/01/2023
WHITMAN COLLEGE
Located in the historic community of Walla Walla, Whitman’s vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country. Whitman College is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college’s working and learning environment. Whitman College is an Equal Employment Opportunity employer (EEO) .
POSITION PURPOSE
This position, reporting to the Manager of Instructional Media Service, supports the use of classroom and event technologies on campus and collaborates with other IT members to provide an information technology environment that is consistent with the goals of Whitman College and meets the needs of faculty, staff, and students.
PRINCIPAL ACCOUNTABILITIES
Support the use of classroom and event technology. This includes regular and unscheduled/urgent maintenance and event technology setup/breakdown and equipment operation. Assist with: Training faculty, staff and students with the use of equipment and facilities.Installing and maintaining classroom and event venue equipment on campus. Equipment includes, but is not limited to, data projectors, networked computers, speakers, video equipment and other audio-visual equipment, and security devices.Keeping records of repair, replacement, and maintenance of equipment. Documenting routine operations and processes, and maintaining records and inventories. Student workers, checking work, and providing needed guidance when applicable. Perform service calls as assigned. Perform other essential duties and implementation of projects as needed and when bandwidth is available.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Individuals must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation. Strong communication skills, and the ability to retain composure in a variety of situations. Proficiency with Mac OS and/or Microsoft Windows. Curiosity to continually learn new things about technology. Eagerness to engage in problem solving. Ability to work independently and in teams. Value, respect, and welcome diverse perspectives and experiences. Passion for exploring and supporting the intersections of technology with teaching and learning. Positively and actively contribute to the College’s core values of diversity, equity and inclusion. Perform manual labor, including ability to move up to 50 lbs regularly Ability to work evenings or weekends as scheduled.
PREFERED KNOWLEDGE, SKILLS AND ABILITIES
Demonstrate ability and skills to: Operate and configure computing equipment and multimedia devices. Review, understand, and apply concepts presented in equipment operation manuals and training programs. Use tact and judgment in dealing with the public. A proven ability to translate challenges into opportunities and work comfortably in a changing, multi-tasked, and sometimes ambiguous environment. Ability to manage projects and project portfolios. Attention to detail and accuracy. Analytical and creative approaches to problem solving.
MINIMUM QUALIFICATIONS
Any combination of experience that provides the required knowledge, skills and abilities to perform the essential functions of the position.
PREFERRED QUALIFICATIONS
Bachelor's or two year degree (emphasis/major in education, humanities, arts, technology, or other relevant field).Experience in instructional technology and/or user support in a managed computing environment, or a combination of relevant skills and experience.Technological Experience in supporting and/or using:Repairing and performing installation and maintenance of microcomputer and multimedia equipmentOperating sound, light, and electronics as they apply to multimedia operationTrouble-shooting techniques with technologyUsing a variety of power and hand tools, cleaners, and test equipment related to the maintenance and repair of computer and multimedia equipmentPlease note that while the description details both required and preferred qualifications, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications and have passion for the work, you are encouraged to apply.
BENEFITS
Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees. Full-time employees enjoy the following benefits: Medical/Dental/Vision Insurances. Basic life, accidental death and dismemberment and long term disability insurances with the capability to elect additional voluntary coverage.403(b) Defined Contribution Retirement Plan with a 10% matching contribution after eligibility requirements are met. Paid Time Off: 20 accrued vacation days, 12 accrued sick days, 13 paid holidays. Tuition Remission – Dependent Children Employee tuition waiver for one Whitman course per semester. Employee Assistance Program
DISABILITY ACCOMMODATION FOR JOB CANDIDATES
Contact Human Resources regarding requests for disability accommodation in the employment application process.
APPLICATION REVIEW
Application review will begin immediately and continue until the position is filled.
START DATE: August 2023
Full-time
Classroom Technology Services, Information Technology, Media Services, Technology and Learning Technologies, User Support
Any combination of experience that provides the required knowledge, skills and abilities to perform the essential functions of the position.