Job Description

As a member of the Presentation, Events, and Production Support (PEPS) team and the Academic Technology team of ITS, this position is responsible for supporting the users of AV technologies in classrooms and designated meeting spaces at Carleton College, including the maintenance and replacement of those technologies and reports to the Director of Academic Technology in ITS. 

 Duties include managing the scheduled replacement of classroom and presentation equipment, monitoring and resolving online alerts, and providing training on all aspects of classroom and presentation technology use.  In collaboration with the team, duties also include performing scheduled and unscheduled maintenance of installed equipment, and installing and assisting with the installation of new technologies. 

Job Description

The Territory Sales Manager will actively pursue new accounts, generate new business, and effectively manage current accounts. This includes fostering account relationships as well as growing the territory at target levels. The ability to lead, manage, and follow the sales cycle from beginning to end is absolutely necessary. 

Experience Required

Bachelor’s degree in business management and a minimum of three (3) years’ distributor and dealer sales experience; or combination of relevant education and experience. 

Job Description

The AV Specialist works within the Academic Technology & Innovation team to drive learning innovations through institutional-wide initiatives. This individual will work directly with the campus community to support classroom technology and facilitate AV operations in formal and informal learning spaces. The AV Specialist reports to the Assistant Manager of AV Systems and Classroom Support, who is responsible for leading the team of AV techs in daily operations and maintenance of approximately 335 instructional technology classrooms. The specialist is responsible for assisting faculty users and local department staff with instructional technology infrastructure. This position provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of networked AV equipment, classroom computers, and AV control systems. The specialist will also be required to load programs onto Crestron control processors, touch panels, routers, audio DSPs (Crestron and others) and Crestron peripherals to support instructional technology classrooms. S/he will also review requirements and help to design classroom AV systems, build/install new classroom AV systems, perform tests and pilot installations of viable technologies. S/he will produce needed documentation. This position requires the possession of a valid driver’s license.

Experience Required

Bachelor’s degree or 4 years of education, training, and experience relevant to the position (AV, electronics, engineering, electrical systems, etc.). 

Job Description

The Audio Visual Technologies Specialist supports and delivers equipment and technology services for University classes and special events, working as part of the IT Support Services team. Support Services staff provide frontline general technical support and referral for incoming IT customer requests via phone, email, web forms, and walk-in customers. The Audio Visual Technologies Specialist also performs or coordinates maintenance and troubleshooting of classroom technology systems and equipment. This position additionally trains faculty, staff, and students in the use of technology.

Experience Required

Bachelor's degree in computer science, video or audio production, or related field required. A minimum of two years related experience in classroom and/or event technology support, utilizing a variety of audiovisual technologies, including hardware, software, and cloud-based applications and services.