Job Description

The Media Technology Specialist is responsible for supporting a wide range of cutting-edge audiovisual technologies across campus to facilitate the teaching, learning, and administrative needs of the community. This includes supporting over 250 audiovisual-enabled classrooms, conference rooms, auditoriums, and other convening spaces spread across 35 campus buildings. The Media Technology Specialist is aligned with the AV Operations team within Media Services, whose focus is on providing audiovisual solutions and support that meet campus needs in hybrid and non-hybrid environments.

Experience Required

High school diploma, GED, or equivalent is required. At least three years’ relevant work experience is required.

Job Description

The Learning Spaces Services Manager (LSSM) provides leadership for professional IT staff and the management of monetary and technical resources assigned to the unit for the purpose of providing support to faculty, staff, students, and the university community. The LSSM guides the professional growth and development of staff and is responsible for recruiting, directly mentoring, reviewing the work of and, if needed, disciplining employees. Employs various strategies for supervising employees and delegates to staff when necessary. Understands technology used in the unit’s operations and its role within the enterprise. Independently plans and directs activities. Provides input to higher-level directors regarding direction of work within the unit. Actively participates in the development of the strategic direction of the organization. Contributes to the development of and enforces the operational standards of the unit.The LSSM leads the staff in applying appropriate technology to projects of a broad organizational scope (e.g., department, college, university-wide) and researches technological changes to determine the impact and integration with existing standards and architecture of applications. The position evaluates customer needs and develops technical solutions, particularly solutions involving integration of multiple systems and applications.Reporting the Associate Director of Learning Spaces Technology and Support, the position will be assigned primarily to North Carolina State University’s North Campus but will be expected to provide support to all areas of the campus including Centennial Campus and directly work with departments and faculty that require use of DELTA-supported learning spaces.

Experience Required

Master’s degree and at least one year of relevant experience; or Bachelor’s degree with at least two years’ of relevant experience; or an equivalent combination of education, training and relevant experience. 1‐2 years of supervisory experience.

Job Description

This position reports to the Academic Technology Manager and works closely on the learning spaces upgrade/refresh plan and budget. It supports the operational continuity of The New School’s AV in learning and meeting spaces, and also assists with the event/performance areas. This position ensures other members of the Academic Technology team are able to modify user interfaces by providing hands-on guidance and documentation for the technical operations teams. The position also serves as the AV technical lead/project manager working with The New School Buildings/Facilities team and with contractors/subcontractors on capital and renovation projects. Working closely with campus partners, the AV Architect and Technician ensures the high availability of the classroom technology systems, plays a key role in our regular upgrade and maintenance schedules, and ensures high quality user support for classroom technology systems. The position will also be called on to provide AV Services support in rooms across the University. The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment. Click lInk to application instructions for full details on the position and how to apply.

Experience Required

Bachelor's degree in engineering or other appropriate technical area, or combination of technical education, training, and experience with higher education classroom technology.

Job Description

Under limited supervision, provide technical advice and service to faculty, staff and students requiring a high degree of advanced skill and expertise in the operation and support of audio/video systems; media control systems and instructional technology; oversee maintenance and operation of audiovisual equipment used in classrooms, conference rooms, and training rooms including sound, video, projection and related equipment such as QSC, Extron, or Crestron control equipped presentation spaces, provide technology support and training on a variety of technology needs including hand held devices, wireless technologies, fixed and mobile computing equipment.

Experience Required

2 years of work related experience. Vocational School, On-the-job experience, or Associate's degree required. 

Job Description

The Assistant Manager of AV Systems and Classroom Support works within the Academic Innovation and Technology team to lead campus-wide Tier 2 operations for the AV Specialist team that supports the AV systems approximately 350 General Purpose Classrooms and additional department spaces. The assistant manager is responsible for maintenance, repair, installation of new AV systems, and for supervision and training of the AV Specialist and Field Tech student staff teams. 

Experience Required

5 years experience working with complex AV systems, including 2 years of supervisory experience, leading a team and/or leading a project team. Additional related experience where one has gained the knowledge, skills, and abilities required for the full performance of the work of the job may be substituted for the education requirement on a year-for-year basis with one year of experience being equivalent to 30 college credits.

Job Description

Reporting to the Associate Director of USG’s Technology Service and Support team, the Manager provides leadership to various teams working towards the goal of providing a high quality teaching environment at USG’s Rockville campus. This position is responsible for innovating and implementing cutting edge technologies to advance audio visual academic services. The Manager will develop, design and implement short- and long-term strategic plans to ensure audio visual technology capacity meets existing and future requirements. Serves as acting Associate Director as needed.

Experience Required

Bachelor's degree from an accredited college or university. Minimum of 5 years audio visual (AV) technologies, systems integration, end user support experience required; experience with Polycom and Crestron systems, Zoom; minimum of 1 year supervisory experience.

Job Description

The Audio Visual Technologies Specialist supports and delivers equipment and technology services for University classes and special events, working as part of the IT Support Services team. Support Services staff provide frontline general technical support and referral for incoming IT customer requests via phone, email, web forms, and walk-in customers. The Audio Visual Technologies Specialist also performs or coordinates maintenance and troubleshooting of classroom technology systems and equipment. This position additionally trains faculty, staff, and students in the use of technology.

Experience Required

Bachelor's degree in computer science, video or audio production, or related field required. A minimum of two years related experience in classroom and/or event technology support, utilizing a variety of audiovisual technologies, including hardware, software, and cloud-based applications and services.

Job Description

As part of the overall Media Technology Services group, the Senior Media Technology Specialist is a well-rounded, departmental leader and industry subject matter expert. The Sr. Specialist leads project management efforts to plan, install, refresh and support both traditional and hyflex technology.

Experience Required

5 - 8 years related work experience is required. Industry certifications, hands-on installation capabilities, proven project management experience, building/construction codes. CTS & any Extron certifications are beneficial.