Job Description

The Audio Visual Technologies Specialist supports and delivers equipment and technology services for University classes and special events, working as part of the IT Support Services team. Support Services staff provide frontline general technical support and referral for incoming IT customer requests via phone, email, web forms, and walk-in customers. The Audio Visual Technologies Specialist also performs or coordinates maintenance and troubleshooting of classroom technology systems and equipment. This position additionally trains faculty, staff, and students in the use of technology.

Experience Required

Bachelor's degree in computer science, video or audio production, or related field required. A minimum of two years related experience in classroom and/or event technology support, utilizing a variety of audiovisual technologies, including hardware, software, and cloud-based applications and services.

Job Description

As part of the overall Media Technology Services group, the Senior Media Technology Specialist is a well-rounded, departmental leader and industry subject matter expert. The Sr. Specialist leads project management efforts to plan, install, refresh and support both traditional and hyflex technology.

Experience Required

5 - 8 years related work experience is required. Industry certifications, hands-on installation capabilities, proven project management experience, building/construction codes. CTS & any Extron certifications are beneficial.

Job Description

The Technology Coordinator leads the strategic planning and day-to-day operation of computer labs and classroom technology in the Department of Mass Communication (MCOM) in the College of Fine Arts and Communication (COFAC). The MCOM Lab Manager works with faculty, staff, and students on a broad range of instructional, research, and administrative support that involve computer hardware, software, and related equipment and technology: Maintain safety and security protocols of the labs and classrooms according to the university’s guidelines; respond to first-level support calls and troubleshoot problems as they occur in classroom, lab, and administrative spaces; coordinate with campus technical support staff to manage or solve larger issues; plan future needs and upgrades of technology in the department; serve on the COFAC Technology Committee; maintain up-to-date inventory of all hardware, software and equipment; train and supervise student employees in computer imaging and deployment, software installation, security policies, basic network connectivity, and proper recycling of outdated lab computers; schedule and staff open labs; and manage departmental resources for purchase, maintenance, and setup of equipment and supplies. Support the department with other duties as assigned, including a back-up support for the department’s website, multimedia online news site, and media production equipment.

Experience Required

Bachelor's degree with at least 2 years of experience in providing direct support to technology users, preferably in higher education environment. High level knowledge of computer, classroom technology, various software and applications used in academic departments and mass communication discipline to support teaching, research, and administration.

Job Description

The classroom technology team in the Center for Teaching and Learning (CTL) manages the design and integration of new A/V systems into RIT learning spaces while also supporting the day-to-day operations of over a hundred classrooms and eight auditoriums across campus. The team also coordinates with central IT and provides guidance to the RIT community on AV best practices and AV system procurement.

The person in this role is responsible for assisting in the maintenance of existing University classrooms across campus; providing advanced troubleshooting for system malfunctions; managing a team of student technicians; and, supervising the installation of audiovisual (A/V) and instructional technology systems in classrooms, auditoriums and other related facilities in all campus buildings. This person also consults with RIT clients and manages vendor relationships to ensure excellence and efficiency in long-term use and maintenance of campus learning spaces. To facilitate this they must keep current on emerging AV technologies, provide support for CTL teaching initiatives, and provide guidance how options to maximize replacement budgets to ensure institute priorities are met.

Job Description

Boston College Media Technology Services is hiring! Come be a part of a hard-working, dedicated team as one of the Specialists for the Audio & Event Technology Services area.

This position provides live sound and audio production services to University-wide clients on a variety of events including Commencement to academic and administrative campus events.  This role is also responsible for location and studio recording services, production jobs and overseeing student staff. This role also researches, recommends and implements new audio technology to facilitate the production process.  

Job Description

The Technology Integration Manager– Technology Support Services (TSS), under general direction from the Assistant Director Information Technology (ITS), plans, organizes, and directs Technology Development, Integration and Project Management. This position provides management in the area of development, design, installation, testing, administration and documentation of enterprise level integrated technology systems. This includes classroom, conference and community room AV and presentation systems, Windows and Apple computing endpoints and software programming and deployment in Windows, Apple and control system (Crestron) environments. This position will manage a team of full and part-time employees, fostering a supportive environment and will provide administrative, technical and operational support for all integrated technologies district wide. This position will serve as lead technical director for user-facing deployed instructional and institutional technology deployment and will oversee the Capital Equipment Replacement Plan for AV, Presentation and Computing endpoint systems. is seeking a collaborative and technology-focused leader to manage the development, design and deployment of our AV systems and computer endpoints.  The Technology Integration Manager leads a group of Specialists to provide for all of the instructional and institutional support technology for all YC’s students, faculty and staff.  

*Up to $3,000 Relocation Reimbursement to qualified candidates *

Job Description

The University of Wyoming is seeking a motivated, engaged, and self-starting AV Control Systems Engineer to help modernize the presentation and conferencing systems across campus. The AV Control System Engineer is responsible for the digital architecture, graphical user interface (GUI) development, programmable digital signal processing, control system administration, and engineering expertise for all classrooms, conference rooms, digital signage, and display systems on UW’s main campus and satellite locations. 

The AV Control System Engineer works within a team environment and reports to the Manager, Instructional Technology.  This position works closely with the Classroom Technology Services team, other IT units, and contracted vendors in the design, integration, installation, testing, and evaluating of AV control systems in classrooms and other learning environments. The position requires strong technical knowledge and a creative approach to graphical user interface programming logic in learning environments to maintain a future-oriented vision for development.

Job Description

The Service and Support Manager – Technology Support Services (TSS), under general direction from the Assistant Director of Information Technology Services, provides leadership and management to the Service and Support department, tasked with the ownership of deployed user facing technology for Yavapai College.  This includes the areas of desktop computing support, desktop software integration and deployment, asset deployment, AV system support and maintenance, event support, knowledge base creation and training documentation development and distribution. This position manages the activities of the Technology Service Desk (Helpdesk), provides for event support including District Governing Board events and College Council meetings and is responsible for implementing and managing a robust preventative maintenance program for district computer endpoints and AV systems.  The service and support manager recruits, trains and manages a team including Service Desk Analysts, Service and Support Technicians, Event Support Technicians, Helpdesk Agents and Field Technicians.   

Experience Required

Bachelor's Degree in computer science, information technology integration, programming, system administration or directly related field with three to four years of technical experience leading information and integrated technology support initiatives.  OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed. 

Job Description

The Classroom Support Specialist supports and delivers equipment and technology services for University classes and special events, working as part of the IT Support Services team. Support Services staff provide frontline general technical support and referral for incoming IT customer requests via phone, email, web forms, and walk-in customers. The Classroom Support Specialist also performs or coordinates maintenance and troubleshooting of classroom technology systems and equipment.  This position additionally trains faculty, staff, and students in the use of technology.

Experience Required

Associates Degree in a technology-related field or equivalent experience. Experience supporting technology users. Customer service experience. Effective interpersonal, verbal, and written communication skills.