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ITS Service and Support Technician

Location: Yavapai College | Arizona
Date Posted: 03/24/2024
Application Period Closes: Open Until Filled
Educational Requirement: High School Diploma/GED

Job Description 

The ITS Service and Support Technician, under direction from the Service and Support Manager provides technical support to students, faculty, and staff seeking assistance for college technology issues. This position will serve as a customer facing point of contact for customers on assigned campuses and focus on pro-active efforts to support technology users and maintain technology deployments. Responsibilities include deployment and support of desktop computing hardware and software, support of presentation technology systems, support for live events, and assisting with ongoing documentation of supported systems.

Experience Required 
High-School Diploma or equivalent and two years of successful relevant work history or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

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A/V Installation Engineer

Location: The University of Iowa | Learning Spaces Technology
Date Posted: 02/19/2024
Application Period Closes: Open Until Filled
Educational Requirement: A combination of education and 2-4 years of experience installing and configuring low-voltage electronics or audiovisual technology, OR a bachelor’s degree and 1-3 years of similar experience.

Job Description 

IT Services at the University of Iowa is seeking to hire an A/V Engineer whose primary focus will be the installation and configuration of low-voltage electronics and audiovisual equipment in various campus locations. We are seeking individuals who have a strong familiarity with permanent technology installation, including the use of power tools, hand tools, and construction concepts. We are also seeking individuals who have a passion for creating and delivering seamless and high-quality audiovisual experiences for students, faculty, and staff. This position will install audiovisual systems in conference rooms, classrooms, and specialty spaces including but not limited to laboratories, studios, and practice rooms. This position will work with various trades to fulfill installation requirements. In addition to installation services, this position may also assist with setup, operation, troubleshooting, repair, and documentation of audiovisual systems and related technologies.

Experience Required 


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IT Training Manager

Location: University of Rhode Island | Kingston, RI
Date Posted: 11/08/2023
Application Period Closes: Open Until Filled
Educational Requirement: Bachelor's Degree preferred

Job Description 

The IT Training Manager is responsible for information technology training material management and delivery, including the development and delivery of in-person, remote, and self-paced training options for all IT systems and services.

Experience Required 

Bachelor’s degree. Minimum 2 years' experience developing IT training materials.

 

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Territory Sales Manager

Territory Sales Manager

Location: Legrand AV | Eastern PA, Delaware, and New Jersey Market 
Date Posted: 06/15/2023
Application Period Closes: Open until filled
Educational Requirement: Bachelor's Degree

Job Description

The Territory Sales Manager will actively pursue new accounts, generate new business, and effectively manage current accounts. This includes fostering account relationships as well as growing the territory at target levels. The ability to lead, manage, and follow the sales cycle from beginning to end is absolutely necessary. 

Experience Required

Bachelor’s degree in business management and a minimum of three (3) years’ distributor and dealer sales experience; or combination of relevant education and experience. 

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AV Specialist

AV Specialist

Location: University of Maryland College Park | College Park, MD 
Date Posted: 06/13/2023
Application Period Closes: Open until filled
Educational Requirement: Bachelor's Degree

Job Description

The AV Specialist works within the Academic Technology & Innovation team to drive learning innovations through institutional-wide initiatives. This individual will work directly with the campus community to support classroom technology and facilitate AV operations in formal and informal learning spaces. The AV Specialist reports to the Assistant Manager of AV Systems and Classroom Support, who is responsible for leading the team of AV techs in daily operations and maintenance of approximately 335 instructional technology classrooms. The specialist is responsible for assisting faculty users and local department staff with instructional technology infrastructure. This position provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of networked AV equipment, classroom computers, and AV control systems. The specialist will also be required to load programs onto Crestron control processors, touch panels, routers, audio DSPs (Crestron and others) and Crestron peripherals to support instructional technology classrooms. S/he will also review requirements and help to design classroom AV systems, build/install new classroom AV systems, perform tests and pilot installations of viable technologies. S/he will produce needed documentation. This position requires the possession of a valid driver’s license.

Experience Required

Bachelor’s degree or 4 years of education, training, and experience relevant to the position (AV, electronics, engineering, electrical systems, etc.). 

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Audio Visual Technologies Specialist

Audio Visual Technologies Specialist

Location: Roger Williams University | Bristol, RI
Date Posted: 03/17/2023
Application Period Closes: Open until closed
Educational Requirement: Bachelors Degree

Job Description

The Audio Visual Technologies Specialist supports and delivers equipment and technology services for University classes and special events, working as part of the IT Support Services team. Support Services staff provide frontline general technical support and referral for incoming IT customer requests via phone, email, web forms, and walk-in customers. The Audio Visual Technologies Specialist also performs or coordinates maintenance and troubleshooting of classroom technology systems and equipment. This position additionally trains faculty, staff, and students in the use of technology.

Experience Required

Bachelor's degree in computer science, video or audio production, or related field required. A minimum of two years related experience in classroom and/or event technology support, utilizing a variety of audiovisual technologies, including hardware, software, and cloud-based applications and services.

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